Returning a product

Not entirely content with your order? Would you like to exchange or return an item? Not a problem! Within 7 days after receiving the order, you can return it to us.

In case of returning or trading an item, please fill in the return form. Add this form to the package, or we won’t be able to process your request.


Keep the following in mind when returning an item:


  • The products have to be in their original state. In addition, make sure that it is packed well so it can’t get damaged during transport.

  • The costs for sending a package back to us are at your own expense. In case of an exchange, we will send you the replacement order free of charge.

  • Products will not be taken back when it is damaged and/or you have attempted to repair damage yourself.



Lentohof 1

7557 TM Hengelo (Overijssel)

The Netherlands

 Once we have received your package we will confirm this through email. Sums to pay are usually returned to you within seven working days after receiving the package.